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FOLLOW US and we’ll send you notices of new releases, events, special sales and promotions. We respect your privacy and will not share your personal information with any other party.
OUR POLICIES
PAYMENT
Visa, Mastercard, Discover, American Express.
Your credit card will be charged at the time you submit your order.
SHIPPING
We ship domestic orders for in-stock products within 72 hours after purchase. Delivery via USPS Priority Mail will take an additional 2-3 days.
International orders for in-stock products ship within 72 hours after purchase. Delivery via USPS Priority Mail will take an additional 6-10 business days.
Due to the handmade method of production, there may be times when demand exceeds supply. In this case we will notify you immediately with an estimated shipping date, and give you a chance to reconfirm your order.
SECURITY
We have taken every precaution to secure your privacy online, and we promise responsible handling of sensitive customer information. All credit card transactions are secured with a industry standard 128-bit encrypted SSL certificate for your protection.
PRIVACY
Studiopatro takes your privacy seriously. We will not sell, lease or distribute the information you supply us under any circumstances. Your personal information is used only to complete your order and to keep you informed about Studiopatro products at your request.
© 2009 Studiopatro. All rights reserved.
Visa, Mastercard, Discover, American Express.
Your credit card will be charged at the time you submit your order.
SHIPPING
We ship domestic orders for in-stock products within 72 hours after purchase. Delivery via USPS Priority Mail will take an additional 2-3 days.
International orders for in-stock products ship within 72 hours after purchase. Delivery via USPS Priority Mail will take an additional 6-10 business days.
Due to the handmade method of production, there may be times when demand exceeds supply. In this case we will notify you immediately with an estimated shipping date, and give you a chance to reconfirm your order.
SECURITY
We have taken every precaution to secure your privacy online, and we promise responsible handling of sensitive customer information. All credit card transactions are secured with a industry standard 128-bit encrypted SSL certificate for your protection.
PRIVACY
Studiopatro takes your privacy seriously. We will not sell, lease or distribute the information you supply us under any circumstances. Your personal information is used only to complete your order and to keep you informed about Studiopatro products at your request.
© 2009 Studiopatro. All rights reserved.
CHANGES / CANCELLATIONS
To make a change or cancel your order, please contact us within the first 24 hours of placing your order at orders@studiopatro.com or call us at 415-775-3432 during business hours. Once shipped, an order cannot be changed or cancelled.
RETURNS / EXCHANGES
We accept returns for credit or exchange only. All returns must be sent to us within 7 days after purchase. Soiled, used or washed products cannot be returned or exchanged. Please note that you are responsible for return shipping, via insured courier. Studiopatro is not responsible for lost shipments. If you decide you would like to exchange your order, please contact orders@studiopatro.com indicating your order number and reason for exchanging the item. We will process your exchange upon receipt of your original order.
DAMAGED MERCHANDISE
If we make a mistake with your order or if the product is damaged or defective upon arrival, please contact orders@studiopatro.com indicating your order number and reason for returning the item. We will take care of return shipping and send you a replacement with no additional charges.
COPYRIGHT
Copyright of our artwork and the information provided on our website - including but not limited to text, graphics and images - is owned by Studiopatro. You may not copy, transfer, reproduce, retransmit, or modify any portion of this site for any commercial purpose without written permission from Studiopatro.
Studiopatro
2832 Lyon Street
San Francisco, CA 94123
To make a change or cancel your order, please contact us within the first 24 hours of placing your order at orders@studiopatro.com or call us at 415-775-3432 during business hours. Once shipped, an order cannot be changed or cancelled.
RETURNS / EXCHANGES
We accept returns for credit or exchange only. All returns must be sent to us within 7 days after purchase. Soiled, used or washed products cannot be returned or exchanged. Please note that you are responsible for return shipping, via insured courier. Studiopatro is not responsible for lost shipments. If you decide you would like to exchange your order, please contact orders@studiopatro.com indicating your order number and reason for exchanging the item. We will process your exchange upon receipt of your original order.
DAMAGED MERCHANDISE
If we make a mistake with your order or if the product is damaged or defective upon arrival, please contact orders@studiopatro.com indicating your order number and reason for returning the item. We will take care of return shipping and send you a replacement with no additional charges.
COPYRIGHT
Copyright of our artwork and the information provided on our website - including but not limited to text, graphics and images - is owned by Studiopatro. You may not copy, transfer, reproduce, retransmit, or modify any portion of this site for any commercial purpose without written permission from Studiopatro.
Studiopatro
2832 Lyon Street
San Francisco, CA 94123